There are 4 common reasons that users can’t log in to Boomea.
- The link in the welcome email has expired.
To resolve this, contact us and ask us re-send you the welcome email. - A user no longer remembers their password.
To resolve this, go to app.boomea.com and use the “Forgot Password” link. This will send you an email with a password reset link. - A user does not know which email address to use to log in.
To resolve this, contact us and request the information. - A user’s account has been suspended.
To resolve this, contact us.