Presence groups allow you to view the live status of any user in your organization, allowing your mobile phone to have the same kind of visibility that is available from the office.
User Status
The phone icon next to a user’s name will indicate their status, indicating if that user is available or busy.
Phone Icon Colors
Green – This user is available to receive a call.
Yellow – This user’s phone is currently ringing, or they are in the process of sending a call.
Red – This user is actively on a call.
Adding a Presence Group
- Press the Icon of the Eye with the Plus Sign.
- A list of all users in your corporation will appear.
- Enter a name for the Presence Group. (ie. Sales, Marketing, Accounting, etc.)
- Press the checkbox next to a user’s name.
- Press the Save Icon (floppy disk) to save the Presence Group.