Transferring a Call Directly to an Extension’s Voicemail on the NEC SL2100 or SL1100

This tech tip will cover multiple techniques for transferring a call directly to an extension’s voicemail box. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.

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Technique 1

Perform these steps while on a live call:

1. Press the Transfer key

2. Dial the extension number you wish to transfer it to

3. Dial 8

4. Hang up

This will put the caller directly into that extension’s personal voicemail.

Technique 2

Program extension numbers as DSS/One Touch Key in Program 15-07 on applicable extensions.

Perform these steps while on a live call:

1. Press that DSS/One Touch Extension Key

2. Dial 8

3. Hang up.

This will put the caller directly into that extension’s personal voicemail.

Technique 3

Program a DSS/One Touch Key in Program 15-07 to be the extension number and add an 8 at the end of the extension number in the Additional Data Field.

Example: “DSS/One Touch – Additional Data: 1028”.

Perform these steps while on a live call:

1. Press the Transfer key

2. Press that DSS/One Touch Extension Key

3. Hang up

The call will automatically go directly to the extensions’ personal voicemail, without needing to press 8.