Enabling Music On Hold on Transfers on the NEC SL2100 and SL1100

Music On-Hold Transfers allow callers to hear the on-hold music when they’re being transferred from one extension to another. This tip applies to both the NEC SL2100 and the NEC SL1100 Phone System.

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PCPro Programming Steps

1. Go to Program 24-02: Transfer System Options

2. Set the value of 24-02-02: Ringback Tone to Transferred Calls to “Hold Tone”

3. Apply and upload these changes