Boomea allows you to review your call history, including inter-office (extension to extension) calls.
Call History Management
Each call history record is displayed and ordered by date/time. When new calls are placed or received, the call history page updates automatically and displays the new record(s).
- Date: The date that the call was made.
- Time: The time that the call was made.
- Direction:
- Inbound: Inbound call to you that you answered
- Missed Inbound: Inbound call to you that you did not answer
- Rejected Inbound: Inbound call to you that you rejected
- Outbound: Outbound call that you placed
- Caller ID Name: Name of the caller (where available) on an inbound call
- Caller ID Number:
- Number of the caller (inbound calls)
- Number you dialed (outbound calls
- Duration: The length of the call
On initial load, the date range is automatically set to 5 days.
Pagination arrows allow you to scroll through your records while viewing 100 at a time.
Search
The call history can be searched by the following criteria:
- Date
- Direction
- Caller ID number
- Callee number