Installing a DT920 IP Color Phone on the NEC SL2100

The DT920 requires additional programming setup steps from the black & white IP phone model. This Tech Tip demonstrates the steps required to make the phone register on the SL2100 system.

There are many factors to consider when setting up employees to work from home. In some cases, minor changes to their phone system can be made to route calls to an individual’s cell phone or house phone. Other options may require the purchase of feature licenses, or going with Hosted…

The NEC SL2100 offers up to 100 VRS messages that can be played over an external paging system. This feature is very useful for emergency messages, school bell tones, or any other commonly used message you’d like to broadcast over the paging system.

The NEC SL2100 is compliant with Kari’s Law requirements. Here is an in-depth look of how the NEC SL2100 handles E911 calls.

The ST500 is a mobile client app that is installed on to a cell phone (Android or iOS) to provide a mobile option for internal communications. This Tech Tip demonstrates how to program the ST500 in PCPro, then we will setup a profile for Local (WiFi) calls, and also a…

This Tech Tip demonstrates how to upload a music on-hold WAV file to the the system using the WebPro portal. This tip applies to the NEC SL2100 Phone System only.

This Tech Tip offers suggestions for protecting your customers from unauthorized use of their phone system. Without these steps, a hacker could take control of a user’s mailbox’s Find-Me/Follow-Me feature and use it to send callers to an International number. 

This feature allows you to play a recorded message to a caller while ringing telephones in a ring group. The message will play, and after a set number of repeats a 2nd message can also be played. When the call is answered the message stops and the caller is connected….

This Tech Tip covers common IP Phone functions, as well as how to troubleshoot error messages.

Setting up E911 Alarm & Display Notifications is mandatory in order to comply with Kari’s Law. In a large office, warehouse, or campus environment, it’s important to know which user dialed 911. This Tech Tip will demonstrate how to display the extension name and number of the E911 calling party,…