• Changing Outbound Caller ID of an IP Extension on the NEC SL2100 and SL1100

    Sometimes a single user will need their own outbound Caller ID – for instance, if the user has their own private DID. This Tech Tip will demonstrate how to change a displayed caller id number on an outbound call made from the NEC SL200 or NEC SL1100. (IP extensions only)

  • Ringing an Extension when a Call Comes in on Specific Phone Line(s)

    In a previous tip, we showed how to stop specific extensions from ringing when an incoming call comes in. This Tech Tip demonstrates how to make an extension ring only when a call comes in on a specific incoming phone line(s). This tip applies to both the NEC SL200 or…

  • Timers for Sending Calls to Voicemail on the NEC SL2100 and SL1100

    This Tech Tip demonstrates the various timers used to send calls to Voicemail. We will give examples of incoming calls coming over POTS (CO) Lines, DIDs and Internal Transferred Calls. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.

  • Show Caller ID Without Ringing the Phone on the NEC SL2100 or SL1100

    A common example for this Tech Tip would be a lawyers office, after hours, where the attorney might pick up a call if it is relevant to what they are working on, but doesn’t want to be disturbed by the constant ringing of the phone. This tip applies to both…

  • Creating a Private Line on the NEC SL2100 or SL1100

    This Tech Tip demonstrates how to program a trunk so that only one extension may use it for inbound or outbound calls – effectively creating a private line. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.

  • NEC SL2100 & SL1100 Database Troubleshooting

    The NEC PCPro Software offers a report that allows you to compare they system’s currently programmed value against the NEC default values. If your system functions properly at default, but has issues with the programmed data, then comparing the two may assist with determining what might be causing the problem….

  • Two Companies Sharing One NEC SL2100 or SL1100

    This Tech Tip will demonstrate how to share one NEC SL2100 or SL1100 phone system between multiple companies and provide examples of how to program Incoming Calls, Sending Calls to Voicemail, Setting the Trunk Destination to Voicemail and Outgoing Calls. This tip applies to both the NEC SL2100 and NEC…

  • Mobile Extension Setup on the NEC SL1100

    Mobile Extensions allow a mobile phone to act as an extension off of the SL1100 Phone System. A user can use their cell phone receive calls and make calls as if they were at their office desk. Four Mobile Extensions are included with the KSU. This tip applies to both…