This Tech Tip offers suggestions for protecting your customers from unauthorized use of their phone system. Without these steps, a hacker could take control of a user’s mailbox’s Find-Me/Follow-Me feature and use it to send callers to an International number.
This feature allows you to play a recorded message to a caller while ringing telephones in a ring group. The message will play, and after a set number of repeats a 2nd message can also be played. When the call is answered the message stops and the caller is connected….
Setting up E911 Alarm & Display Notifications is mandatory in order to comply with Kari’s Law. In a large office, warehouse, or campus environment, it’s important to know which user dialed 911. This Tech Tip will demonstrate how to display the extension name and number of the E911 calling party,…
The Live Monitor (Answering Machine Emulation) feature allows an SL desk phone to work like a home answering machine, letting users screen their voice messages in real time. Users have the option to either intercept the call, or allow the caller to leave the message in their mailbox. This Tech…
When you physically remove an expansion card (blade) from the NEC SL phone system, it’s a good practice to virtually delete that blade from programming as well. This can help to avoid programming issues down the road. An example would be if your customer replaces their CO-Lines with a T1/PRI…
The 10-Day Temporary License is a great way to let users try licensed features before purchasing them. When activated, all system licenses become active for 10-days and can be re-activated more than once.
This Tech Tip will demonstrate two ways to create personal speed dial numbers with names. Example 1 will use the NEC PCPro Programming Software. Example 2 will use a phone. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
This Tech Tip will demonstrate our preferred method to install and program an NEC DSS/BLF Console. This tip applies to both the NEC SL2100 and NEC SL1100 Phone Systems.
The NEC PCPro Programming Software can be used to easily import an existing programming database to the NEC SL phone system. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
This Tech Tip demonstrates how to make all phones ring, then overflow and be answered by the Part Time InMail Auto-Attendant, 24 hours a day, 7 days a week. This tip applies to the NEC SL2100 and NEC SL1100 Phone Systems.